Collection: Remote maintenance

11 products

  • TeamViewer Session Channel Tillägg

    Regular price From 6 889 kr
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    TeamViewer Session Channel Add-On Utöka din TeamViewer-upplevelse med TeamViewer Session Channel Add-On och dra nytta av en ännu smidigare och effektivare kommunikation under dina sessioner. Aktiveringen...

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    TeamViewer Support för mobila enheter AddOn Med TeamViewer Support för mobila enheter AddOn får du ett enkelt och snabbt sätt att ge mobilt stöd för smartphones...

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  • TeamViewer Assist AR Lite-tekniker

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    TeamViewer Assist AR Lite Technician Med TeamViewer Assist AR Lite Technician får du en modern fjärrsupportlösning som baseras på förstärkt verklighet. Så kan du upptäcka och...

  • TeamViewer Assist AR Professional

    Regular price 7 697 kr
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    TeamViewer Assist AR Professional Upplev med TeamViewer Assist AR Professional en helt ny dimension av fjärrsupport. Denna innovativa programvara gör det möjligt för dig att lösa...

  • TeamViewer Tillägg Personalagent

    Regular price From 1 391 kr
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    TeamViewer Add-On Staff Agent Utöka TeamViewer med detta praktiska tillägg och öka produktiviteten i ditt supportteam. Njut av ett intuitivt användargränssnitt som är speciellt utformat för...

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  • TeamViewer Fjärråtkomst

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    TeamViewer fjärråtkomst Med TeamViewer får du en säker och enkel lösning för att komma åt fjärrdatorer var som helst ifrån. Perfekt för teknisk support, onlineutbildningar eller...

  • TeamViewer Tillägg 500 Hanterade Enheter

    Regular price From 16 336 kr
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    TeamViewer Add-On 500 Managed Devices Med TeamViewer Add-On 500 Managed Devices licensnyckel får du en kraftfull lösning för att hantera upp till 500 enheter – perfekt...

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  • TeamViewer Business

    Regular price From 5 105 kr
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    TeamViewer Business Med licensnyckeln för TeamViewer Business får du en kraftfull lösning för fjärråtkomst och online-samarbete, som är speciellt anpassad efter företags behov. Så kan du...

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  • TeamViewer Corporate 30 användare + 3 kanaler

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    TeamViewer Corporate 30 användare + 3 kanaler Med licensnyckeln för TeamViewer Corporate med 30 användare och 3 kanaler får du en kraftfull fjärråtkomstlösning som är speciellt...

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  • TeamViewer Tillägg Fjärrarbetare

    Regular price From 2 423 kr
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    TeamViewer Add-On Remote Worker Med TeamViewer Add-On Remote Worker kan du göra ditt distansarbete ännu mer effektivt. Det säkerställer en säker och stabil anslutning som är...

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  • TeamViewer Premium 15 Användare + 1 Kanal

    Regular price From 10 356 kr
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    TeamViewer Premium 15 User + 1 Channel Med licensnyckeln för TeamViewer Premium 15 User + 1 Channel får du en kraftfull fjärråtkomst- och supportlösning som är...

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Remote maintenance

What is remote maintenance and how does it work?

Remote maintenance refers to the ability to access computers or networks remotely to troubleshoot or perform maintenance tasks. This technology allows IT experts to access a user's system directly without being physically present. Through special software, they can change settings, install software, or perform diagnostics, saving time and travel costs. Remote maintenance is especially useful for companies that need quick support.

What advantages does remote maintenance offer?

Remote maintenance offers numerous advantages, including faster problem resolution and reduced downtime. IT support can respond immediately to requests without a technician needing to be on site. This leads to more efficient use of resources and better service quality. Additionally, remote maintenance can also provide training and instructions, which increases user-friendliness and promotes self-help.

Which tools are used for remote maintenance?

Various tools are available for remote maintenance, offering different functions. Popular programs include TeamViewer, AnyDesk, and LogMeIn, which enable easy connection between the supporter and the end user. These software solutions offer features such as screen sharing, file transfer, and chat to facilitate communication during maintenance. The choice of the right tool depends on specific requirements and infrastructure.

How secure is remote maintenance?

Security is an important aspect of remote maintenance. Most modern tools use encryption technologies to protect data transmission. Additionally, users should ensure that only trusted technicians have access to their systems. It is advisable to review security policies before using remote maintenance software and, if necessary, implement additional authentication measures to prevent unauthorized access.

  • Quick problem resolution without on-site visits
  • Simple communication between technician and user
  • Access to various systems and applications

How can I set up remote maintenance?

To set up remote maintenance, you first need to install the appropriate software on your computer. After installation, you can connect to a technician who will give you instructions. Usually, you need to enter an ID or access code to establish the connection. Make sure you grant all necessary permissions so the technician can access your system.

What are the most common use cases for remote maintenance?

Remote maintenance is often used in various scenarios, such as troubleshooting software issues, installing updates, or training users. It also plays an important role in the maintenance of networks and servers. Companies use remote maintenance to increase efficiency and reduce operating costs by providing fast and effective support without technicians having to travel.